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Consumer Advocacy Editor

Chili Palmer

Chili Palmer covers home tech services, with a special focus on understanding what families need and how they can stay connected on a budget. She handles internet access and affordability, breaking news, mobile services, and consumer trends. Chili’s work as a writer, reporter, and editor has appeared in publications including Telecompetitor, Utah Business, Idaho Business Review, Benton Institute for Broadband & Society, and Switchful.com.

Breezeline low-income internet feature image
How To Get Low-Income Internet Through Breezeline

by | Oct 27, 2025 | Brand Guides, FAQ, Low-Income

Breezeline offers two cheap plans for basic internet, but only one requires income qualification.

Earthlink logo with internet outage icon
Is EarthLink Down?

by | Oct 13, 2025 | Brand Guides, Equipment Guides, Internet Outage

There may be an outage, or it could be your equipment. Get helpful tips and contact info.

Are you paying more for internet than you expected?

by | Oct 9, 2025 | Brand Guides, Internet Buying Guides

Learn about the fees, promos, and price increases to expect from your internet provider.

People working from home - how much speed you need to work from home
How Much Internet Speed You Need To Work From Home

by , , and | Oct 9, 2025 | FAQ, Internet Speed Guides

Internet demands can be high when sending emails, video-conferencing, and just doing your job. So how much internet speed do you need when working from home?

Family sitting together on the couch using a remote for streaming
How Much Speed Do You Need To Watch Peacock?

by | Sep 29, 2025 | Internet Speed Guides, Streaming Guides

Find out if your internet connection is fast enough to stream Peacock.

happy african american couple using computer at kitchen table
The Best Internet and Mobile Phone Bundles of 2026

by | Sep 23, 2025 | Brand Guides

Save big on mobile phone and home internet service by comparing bundles from top providers.

Is CenturyLink Down?

by | Sep 22, 2025 | Brand Guides, Equipment Guides, Internet Outage

There may be a CenturyLink outage, or it could be your equipment. Get helpful tips and contact info.

Verizon logo with illustrated icon of arrow pointing up with dollar sign overtop to communicate Verizon price hikes
What Do You Actually Pay for Verizon Internet?

by | Sep 22, 2025 | Brand Guides

There are no surprises with Verizon internet bills. You pay just the price you expect.

Xfinity logo with internet outage icon
Is Xfinity Internet Down?

by | Sep 22, 2025 | Brand Guides, Equipment Guides, Internet Outage

Figure out if Xfinity internet is down in your neighborhood, learn why outages happen, and get tips on getting back online fast.

CenturyLink logo with illustrated icon of arrow pointing up with dollar sign overtop to communicate CenturyLink price hikes
What Do You Actually Pay for CenturyLink Home Internet?

by | Sep 19, 2025 | Brand Guides

Learn what to expect from your CenturyLink internet bill.

man using a laptop in a tent near a lake
What Are Hotspots and How Do They Work?

by and | Sep 17, 2025 | Brand Guides

Want to use your mobile data as a hotspot for home internet? We show you the easy way to set up a mobile hotspot for your home using your cell phone data plan.

Viasat ground stations
Viasat Unleashed: Is This New Plan Right for You?

by | Sep 4, 2025 | Brand Guides

Think Starlink is the only good internet for folks off the beaten path? Elon Musk and...