Consumer Advocacy Editor
Chili Palmer
Chili Palmer covers home tech services, with a special focus on understanding what families need and how they can stay connected on a budget. She handles internet access and affordability, breaking news, mobile services, and consumer trends. Chili’s work as a writer, reporter, and editor has appeared in publications including Telecompetitor, Utah Business, Idaho Business Review, Benton Institute for Broadband & Society, and Switchful.com.
by Chili Palmer | Aug 11, 2026 | Brand Guides, Equipment Guides, Internet Outage
Check if you’re in a Frontier Fiber outage with a live speed test, then fix it fast.
by Chili Palmer | Aug 10, 2026 | Internet Buying Guides
Learn why new 5G, fiber, and satellite internet services may mean you aren’t stuck with cable.
by Chili Palmer and Austin Aguirre | Aug 10, 2026 | Provider Comparisons (Versus)
Optimum has the edge with speed, but T-Mobile’s straightforward plan and policies receive higher customer ratings.
by Chili Palmer | Aug 7, 2026 | Brand Guides, How-To, Technology
Xfinity offers 23 million secure hotspots. Here’s how to log in and stay safe.
by Chili Palmer | Aug 7, 2026 | News
Astound’s back-to-school deal offers 1Gbps internet for just $30/mo., plus a $300 gift card.
by Chili Palmer | Aug 7, 2026 | Data and Research, Industry Exclusive/Entertainment
See the best, worst, and most-improved states for internet speed in 2026.
by Chili Palmer | Aug 7, 2026 | Brand Guides
Find out what to expect on your first Spectrum internet bill and decipher that one weird Wi-Fi service fee.
by Chili Palmer | Aug 7, 2026 | Brand Guides, Internet Buying Guides
Multi-year price locks are new. Hidden fees on your bill are not.
by Chili Palmer | Aug 7, 2026 | Internet Buying Guides
Once common, annual contracts and early cancellation fees on home internet are no more.
by Chili Palmer | Aug 6, 2026 | Streaming Guides
The apps, channels, and gear you need to catch every NFL game in 2026 and 2027.
by Chili Palmer | Aug 5, 2026 | How-To
Everything you need to set up and place video calls from your Mac or Windows laptop.
by Chili Palmer and Peter Christiansen | Aug 5, 2026 | Brand Guides
See the best internet discounts for students, from Xfinity, Verizon, Optimum, and more.