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Consumer Advocacy Editor

Chili Palmer

Chili Palmer covers home tech services, with a special focus on understanding what families need and how they can stay connected on a budget. She handles internet access and affordability, breaking news, mobile services, and consumer trends. Chili’s work as a writer, reporter, and editor has appeared in publications including Telecompetitor, Utah Business, Idaho Business Review, Benton Institute for Broadband & Society, and Switchful.com.

Frontier low-income internet feature image
What Do You Actually Pay for Frontier Internet?

by | Aug 26, 2026 | Brand Guides

Find out what you will really owe Frontier every month when you sign up for internet service.

Are You Paying More for Internet Than You Expected?

by | Aug 26, 2026 | Brand Guides, Internet Buying Guides

Multi-year price locks are new. Hidden fees on your bill are not.

frustrated woman using laptop
Is It Your Wi-Fi or Your Laptop?

by | Aug 25, 2026 | How-To

Find out whether it’s your laptop or your Wi-Fi causing problems and slowing everything down.

Woman sitting at home looking at phone and laptop
What Do You Actually Pay for Kinetic Internet?

by | Aug 21, 2026 | Brand Guides

Find out what you will really owe Kinetic every month when you sign up for internet service.

Keep your ISP when moving
Moving Off Campus? Get Internet First

by | Aug 21, 2026 | How-To

Moving into your first apartment? Here’s how to find, choose, and set up internet.

Close-up of a modern Wi-Fi router on a desk with a blurred woman working on a laptop in the background
Is Your Internet Router Acting as a Hotspot?

by | Aug 21, 2026 | How-To

Does your router share public Wi-Fi? Learn the truth about this feature and how to opt out.

AT&T Fiber versus Optimum
AT&T vs. Optimum: Which Internet Provider Is Best for You?

by | Aug 21, 2026 | Provider Comparisons (Versus)

Both have insanely fast fiber, but AT&T wins with great ratings and straight pricing.

women frustrated with hotspot not working on her laptop
Are You Overpaying for Internet Service?

by | Aug 19, 2026 | News

You may be overpaying for internet you don’t have to. Here’s what a new FCC report shows.

Frustrated man at computer
Is Viasat Internet Down?

by | Aug 18, 2026 | Brand Guides, Equipment Guides, Internet Outage

Run a speed test to check for a Viasat outage, then troubleshoot and get back online fast.

happy african american couple using computer at kitchen table
The Best Internet and Mobile Phone Bundles of 2026

by | Aug 17, 2026 | Brand Guides

Save big on mobile phone and home internet service by comparing bundles from top providers.

Optimum low-income internet feature image
How To Get Low-Income Internet through Optimum

by and | Aug 17, 2026 | Brand Guides, FAQ, Low-Income

Optimum Advantage Internet is designed for low-income households. Find out if you qualify.

person using credit card to type in numbers on laptop to pay bills
How Much Should I Be Paying for High-Speed Internet?

by | Aug 17, 2026 | FAQ, Internet Buying Guides

The average monthly price for home internet is $76, but you could get a plan for $50 or less.