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Consumer Advocacy Editor

Chili Palmer

Chili Palmer covers home tech services, with a special focus on understanding what families need and how they can stay connected on a budget. She handles internet access and affordability, breaking news, mobile services, and consumer trends. Chili’s work as a writer, reporter, and editor has appeared in publications including Telecompetitor, Utah Business, Idaho Business Review, Benton Institute for Broadband & Society, and Switchful.com.

Is Starlink Internet Down?

by | Feb 4, 2026 | Brand Guides, Equipment Guides, Internet Outage

Find out if there’s a Starlink outage and see what you can do to get back up, fast.

AT&T Fiber versus Optimum
AT&T vs. Optimum: Which Internet Provider Is Best for You?

by | Feb 3, 2026 | Provider Comparisons (Versus)

Both have insanely fast fiber, but AT&T wins with great ratings and straight pricing.

Excited family of four watching a football game eating snacks in a living room with bright windows behind
How To Watch the Super Bowl in 2026

by | Jan 29, 2026 | Streaming Guides

Peacock is the best way to watch the Super Bowl LX in 2026, but you can also watch on NFL+ or NBC.

Verizon Offers Free Gig Speed Internet to Wireless Customers

by | Jan 22, 2026 | News

Do you qualify for six months of free fiber internet from Verizon? Get the details.

Netflix versus Amazon Prime Video
Netflix vs. Amazon Prime Video: Which Is Better?

by | Jan 22, 2026 | Streamer Comparisons (Versus)

Amazon Prime Video has a bigger library, but Netflix has more movies and shows you actually want to watch.

Don’t Bother Using a Hotspot for Home Internet (Except in Certain Cases)

by and | Jan 22, 2026 | Technology

A hotspot is great for traveling—but it’s not so great for using at home.

Best Internet Providers for Streaming Perks

by | Jan 22, 2026 | Streaming Guides

Find out how to get streaming service access with Spectrum, Verizon, Xfinity, and more.

Fiber versus 5G
Fiber vs. 5G Home Internet: Which Is Better?

by and | Jan 22, 2026 | Technology

Superior speeds vs. unbeatable low prices—take your pick

african american woman using her laptop to study
How Much Data a Hotspot Uses

by | Jan 21, 2026 | Technology

Mobile hotspots are the energy bars of internet service, giving you quick and easy Wi-Fi while on the go.

Brightspeed low-income internet feature image
Brightspeed Covers $30 Subsidy for ACP Recipients

by | Jan 21, 2026 | Brand Guides, How-To, Low-Income

Brightspeed is replacing the ACP discount with funds from its own coffers. Get the details.

How Much Speed Do I Need to Stream Video
How Much Speed Do I Need to Stream Video?

by and | Jan 21, 2026 | FAQ, Internet Speed Guides, Streaming Guides

How much speed do you need for your streaming service? We give you recommended speeds for Netflix, Apple TV+, Hulu, Amazon Prime Video, YouTube, Disney+, Sling™ TV, HBO® GO and more.

Apartment ISP FAQ
Internet for Apartments: How to Get Wi-Fi Where You Live

by | Jan 20, 2026 | FAQ

Some apartments already have a preferred internet provider you can sign up with, but is it the best option? Our guide helps you get the best internet for your apartment.