Consumer Advocacy Editor
Chili Palmer
Chili Palmer covers home tech services, with a special focus on understanding what families need and how they can stay connected on a budget. She handles internet access and affordability, breaking news, mobile services, and consumer trends. Chili’s work as a writer, reporter, and editor has appeared in publications including Telecompetitor, Utah Business, Idaho Business Review, Benton Institute for Broadband & Society, and Switchful.com.
by Chili Palmer | May 20, 2026 | Brand Guides
Learn what to expect from your Xfinity internet bill.
by Chili Palmer | May 19, 2026 | Brand Guides, Equipment Guides, Internet Outage
Find out if there’s a Starlink outage and see what you can do to get back up, fast.
by Austin Aguirre and Chili Palmer | May 18, 2026 | How-To, Technology
Expert tips to get your hotspot back up and running
by Chili Palmer | May 18, 2026 | Streaming Guides
Find out how to get streaming service access with Spectrum, Verizon, Xfinity, and more.
by Chili Palmer | May 15, 2026 | Technology, VPN
Learn about streaming service crackdowns against VPNs and about official policies.
by Chili Palmer | May 13, 2026 | Brand Guides
EarthLink may be available when other providers aren’t, and all plans are prepaid.
by Chili Palmer | May 12, 2026 | News
T-Mobile’s satellite service is a hassle to sign up for if you have another mobile carrier.
by Chili Palmer | May 11, 2026 | Technology
Mobile hotspots are the energy bars of internet service, giving you quick and easy Wi-Fi while on the go.
by Chili Palmer | May 8, 2026 | Brand Guides, Internet Buying Guides
Learn about pay-as-you-go options from fiber and DSL home internet providers.
by Chili Palmer | May 8, 2026 | Brand Guides, Internet Buying Guides
Learn about the best pay-as-you-go cable internet options, with no credit checks required.
by Chili Palmer | May 8, 2026 | Brand Guides, Internet Buying Guides
See our picks for pay-as-you-go home internet from 5G home internet providers.
by Chili Palmer | May 8, 2026 | Brand Guides, Internet Buying Guides
Learn about excellent pay-as-you-go home internet options from 5G, cable, and fiber providers.