Consumer Advocacy Editor
Chili Palmer
Chili Palmer covers home tech services, with a special focus on understanding what families need and how they can stay connected on a budget. She handles internet access and affordability, breaking news, mobile services, and consumer trends. Chili’s work as a writer, reporter, and editor has appeared in publications including Telecompetitor, Utah Business, Idaho Business Review, Benton Institute for Broadband & Society, and Switchful.com.
by Chili Palmer and Austin Aguirre | Aug 7, 2025 | Brand Guides, Equipment Guides, FAQ
If you’re shopping for a new Internet Service Provider (ISP), you’re probably wondering about the installation process. How long does it take? Will you need to drop a bunch of cash for a professional installation? Or can you just do it yourself? We’ll answer all those questions and more in this guide to CenturyLink installation.
by Chili Palmer and Peter Holslin | Aug 6, 2025 | How-To
Get easy travel Wi-Fi using your own smartphone or see our list of chains with free hotspots.
by Chili Palmer | Aug 4, 2025 | Internet Speed Guides, News
On the fence about fiber? Read how it could bring health, wealth, and high-speed happiness.
by Chili Palmer | Jul 30, 2025 | Brand Guides
Learn why all-in-one smartphone plans are the best way to get hotspot data in 2025.
by Chili Palmer | Jul 29, 2025 | News
Find out what to expect after T-Mobile acquires Lumos, Metronet, and UScellular.
by Chili Palmer | Jul 15, 2025 | Brand Guides, Internet Buying Guides
Optimum raises monthly prices after 12 and 24 months. Know what to expect.
by Chili Palmer | Jul 14, 2025 | Data and Research, Featured
Get all the most important stats and facts and about internet cost, usage, and access in 2025.
by Austin Aguirre and Chili Palmer | Jul 10, 2025 | How-To, Technology
Expert tips to get your hotspot back up and running
by Chili Palmer | Jul 10, 2025 | News
The FTC’s click-to-cancel rule was all set for July, but it’s been blocked by an appeals court.
by Chili Palmer | Jun 28, 2025 | News
Learn how Spectrum TV customers get free access to Hulu and eight other streaming services.
by Chili Palmer | Jun 24, 2025 | Brand Guides, Equipment Guides, Internet Outage
Find out about Verizon internet outages and what you can do to get back online.
by Chili Palmer | Jun 24, 2025 | Brand Guides, Equipment Guides, Internet Outage
Find out about Google Fiber outages and what you can do to get back online.