Consumer Advocacy Editor
Chili Palmer
Chili Palmer covers home tech services, with a special focus on understanding what families need and how they can stay connected on a budget. She handles internet access and affordability, breaking news, mobile services, and consumer trends. Chili’s work as a writer, reporter, and editor has appeared in publications including Telecompetitor, Utah Business, Idaho Business Review, Benton Institute for Broadband & Society, and Switchful.com.
by Austin Aguirre and Chili Palmer | Jul 10, 2025 | How-To, Technology
Expert tips to get your hotspot back up and running
by Chili Palmer | Jul 10, 2025 | News
The FTC’s click-to-cancel rule was all set for July, but it’s been blocked by an appeals court.
by Chili Palmer | Jun 28, 2025 | News
Learn how Spectrum TV customers get free access to Hulu and eight other streaming services.
by Chili Palmer | Jun 18, 2025 | Brand Guides
Get the skinny on mobile plans and cell phones reserved for seniors 55+.
by Chili Palmer | Jun 5, 2025 | Brand Guides, FAQ, Low-Income
Sparklight’s Lift plan lets low-income customers skip autopay, installation, and equipment fees.
by Peter Holslin and Chili Palmer | May 29, 2025 | Technology
Phone tethering and mobile hotspots both get you portable Wi-Fi, but in different ways. Read on to see which is the better option for you.
by Chili Palmer | May 21, 2025 | Equipment Guides
Not sure how to pick a hotspot data plan? Get all the info in our comprehensive guide.
by Chili Palmer | May 21, 2025 | Brand Guides
Get unlimited Wi-Fi on the go with unlimited hotspot data, or try new satellite and 5G options.
by Chili Palmer | May 16, 2025 | News
The FCC approved the merger between Verizon and Frontier. Get the details.
by Chili Palmer | May 16, 2025 | News
Read about the proposed merger between Spectrum and Cox and see how prices could change.
by Chili Palmer | May 16, 2025 | News
Optimum adds mesh extenders, tech support, and streaming services to home internet offerings.
by Peter Holslin and Chili Palmer | May 15, 2025 | Brand Guides, Emergency
Learn how to turn your phone into a mobile hotspot and get online anywhere you go.