Consumer Advocacy Editor
Chili Palmer
Chili Palmer covers home tech services, with a special focus on understanding what families need and how they can stay connected on a budget. She handles internet access and affordability, breaking news, mobile services, and consumer trends. Chili’s work as a writer, reporter, and editor has appeared in publications including Telecompetitor, Utah Business, Idaho Business Review, Benton Institute for Broadband & Society, and Switchful.com.
by Chili Palmer and Peter Christiansen | Aug 5, 2026 | Brand Guides
See the best internet discounts for students, from Xfinity, Verizon, Optimum, and more.
by Chili Palmer | Jul 29, 2026 | Equipment Guides, How-To
How to teach video calling to someone far away — without the frustration.
by Chili Palmer | Jul 22, 2026 | FAQ
Some apartments already have a preferred internet provider you can sign up with, but is it the best option? Our guide helps you get the best internet for your apartment.
by Chili Palmer | Jul 21, 2026 | News
Verizon is rolling out 5 Gig Fios in neighborhoods, with great perks. Is it time to switch?
by Chili Palmer | Jul 20, 2026 | Brand Guides
Learn what to expect from your Xfinity internet bill.
by Chili Palmer | Jul 17, 2026 | Internet Buying Guides, Mobile
Free mobile deal expiring? Use it as your cue to shop smarter for internet and mobile plans.
by Chili Palmer | Jul 15, 2026 | Emergency, Technology
Your Wi-Fi often fails before your internet does. Learn why, plus how to stay connected.
by Chili Palmer | Jul 8, 2026 | How-To
Wildfire power shutoffs can kill cell signal fast. Here’s your backup plan to stay reachable.
by Chili Palmer | Jul 7, 2026 | Emergency, Internet Buying Guides
From eSIMs to Starlink Mini, here’s how to stay connected in a disaster without overspending.
by Chili Palmer | Jul 7, 2026 | Emergency, How-To
Build a climate change disaster toolkit, and get tips on staying connected in a hurricane.
by Chili Palmer | Jul 6, 2026 | Provider Comparisons (Versus)
Compare plans, prices, perks, and fees for home internet service from Verizon and Xfinity.
by Chili Palmer and Kevin Parrish | Jul 1, 2026 | Brand Guides, How-To, Low-Income
Learn about internet plans for low-income families, seniors, military, and first responders.