Consumer Advocacy Editor
Chili Palmer
Chili Palmer covers home tech services, with a special focus on understanding what families need and how they can stay connected on a budget. She handles internet access and affordability, breaking news, mobile services, and consumer trends. Chili’s work as a writer, reporter, and editor has appeared in publications including Telecompetitor, Utah Business, Idaho Business Review, Benton Institute for Broadband & Society, and Switchful.com.
by Peter Holslin and Chili Palmer | May 15, 2025 | Technology
Mobile hotspots are the energy bars of internet service, giving you quick and easy Wi-Fi while on the go.
by Chili Palmer | Apr 22, 2025 | News
Optimum’s new ad campaign says not to take slow for an answer. Learn about bundle deals.
by Chili Palmer | Apr 15, 2025 | How-To
You could save by bundling, but it’s not guaranteed. Get the details so you can decide.
by Chili Palmer | Apr 9, 2025 | News
T-Mobile offers more than $1,000 to customers who sign up by May 15. Get the details.
by Chili Palmer | Apr 4, 2025 | News
Verizon now has a three-year price guarantee on mobile and internet plans. Should you switch?
by Chili Palmer and Peter Holslin | Apr 2, 2025 | News, Technology
T-Mobile already made a big splash with its 5G Home Internet service, but now the cellular carrier is also offering fiber internet.
by Chili Palmer | Mar 13, 2025 | News
Do you qualify for Xfinity’s free speed boost for internet and mobile customers? Find out.
by Chili Palmer | Mar 11, 2025 | News
This month, you can get a free TV or VR headset when you switch to Verizon Home Internet.
by Chili Palmer | Feb 28, 2025 | News
Some Starlink customers get cheap plans and a big Dishie discount, but others get a waitlist.
by Chili Palmer | Feb 27, 2025 | News
You can now get $100 off the Starlink Mini, but what do you need to know before you order?
by Chili Palmer | Feb 20, 2025 | News
Learn about our real-world testing of T-Mobile’s satellite text messaging service.
by Chili Palmer | Feb 5, 2025 | News
New York says internet providers must offer $15 or $20 low-income plans. Get the details.