Consumer Advocacy Editor
Chili Palmer
Chili Palmer covers home tech services, with a special focus on understanding what families need and how they can stay connected on a budget. She handles internet access and affordability, breaking news, mobile services, and consumer trends. Chili’s work as a writer, reporter, and editor has appeared in publications including Telecompetitor, Utah Business, Idaho Business Review, Benton Institute for Broadband & Society, and Switchful.com.
by Chili Palmer | Jul 29, 2025 | News
Find out what to expect after T-Mobile acquires Lumos, Metronet, and UScellular.
by Chili Palmer | Jul 14, 2025 | Data and Research, Featured
Get all the most important stats and facts and about internet cost, usage, and access in 2025.
by Austin Aguirre and Chili Palmer | Jul 10, 2025 | How-To, Technology
Expert tips to get your hotspot back up and running
by Chili Palmer | Jul 10, 2025 | News
The FTC’s click-to-cancel rule was all set for July, but it’s been blocked by an appeals court.
by Chili Palmer | Jun 28, 2025 | News
Learn how Spectrum TV customers get free access to Hulu and eight other streaming services.
by Chili Palmer | May 21, 2025 | Equipment Guides
Not sure how to pick a hotspot data plan? Get all the info in our comprehensive guide.
by Chili Palmer | May 16, 2025 | News
The FCC approved the merger between Verizon and Frontier. Get the details.
by Chili Palmer | May 16, 2025 | News
Read about the proposed merger between Spectrum and Cox and see how prices could change.
by Chili Palmer | May 16, 2025 | News
Optimum adds mesh extenders, tech support, and streaming services to home internet offerings.
by Peter Holslin and Chili Palmer | May 15, 2025 | Brand Guides, Emergency
Learn how to turn your phone into a mobile hotspot and get online anywhere you go.
by Chili Palmer | Apr 22, 2025 | News
Optimum’s new ad campaign says not to take slow for an answer. Learn about bundle deals.
by Chili Palmer | Apr 15, 2025 | How-To
You could save by bundling, but it’s not guaranteed. Get the details so you can decide.