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Category: FAQ

Man looking at plugging in cables to computer.
How to Connect Your Computer to Your Router with a Wired Connection

by | Dec 3, 2025 | FAQ

If you’re setting up your own router or trying to fix an issue with your network, there’s a lot to learn about what cables you’ll need and how to use them.

woman walking down a brightly lit stairway in an office building using an ipad
What Is a Good Download and Upload Speed?

by | Dec 2, 2025 | FAQ, Internet Speed Guides

What actually counts as “good internet?” Know what speeds you have and what the right speed is for you with our helpful speed guide.

EarthLink low-income internet
How To Get Low-Income Internet through Earthlink

by | Nov 24, 2025 | Brand Guides, FAQ, Low-Income

Though the Affordable Connectivity Program is ending, customers can still get assistance on their internet bill through other programs.

orange and white life raft floating in open water
Are There Programs Available To Help Make Internet Service More Affordable?

by | Nov 6, 2025 | FAQ

Find out about available government assistance programs, income based programs and ISP low income family plans to help make internet service more affordable.

Breezeline low-income internet feature image
How To Get Low-Income Internet Through Breezeline

by | Oct 27, 2025 | Brand Guides, FAQ, Low-Income

Breezeline offers two cheap plans for basic internet, but only one requires income qualification.

People working from home - how much speed you need to work from home
How Much Internet Speed You Need To Work From Home

by | Oct 9, 2025 | FAQ, Internet Speed Guides

Internet demands can be high when sending emails, video-conferencing, and just doing your job. So how much internet speed do you need when working from home?

Apartment ISP FAQ
Internet for Apartments: How to Get Wi-Fi Where You Live

by | Oct 9, 2025 | FAQ

Some apartments already have a preferred internet provider you can sign up with, but is it the best option? Our guide helps you get the best internet for your apartment.

Woman working on computer wondering if wi-fi is slow because of router or internet service provider
Is My Wi-Fi Slow Because of My Router or My Internet Provider?

by | Oct 3, 2025 | FAQ, How-To, Internet Speed Guides

Your Wi-Fi may be slow due to a number of reasons, including issues with your internet...

DSL versus Fiber
DSL vs. Fiber Internet: Which One Is Right for You?

by | Sep 29, 2025 | FAQ

Fiber is fast but do you need it? We compare fiber and DSL internet to help you decide which provider type is the best for your internet needs.

When will Google Fiber be available in your city?
When Will Google Fiber Be Available in Your City?

by | Sep 22, 2025 | FAQ, Technology

Google Fiber offers one of the fastest and most highly rated internet connections in the country,...

Speedometer image
Your Ultimate Guide to Internet Speed: Everything You Need to Know

by | Sep 22, 2025 | FAQ, Internet Speed Guides

Everything you need to know about internet speed. Cable vs DSL vs Satellite vs Fiber. Latency. How much internet speed do you need? Wi-Fi and home networking. Routers and modems. Is your internet speed fast enough?

Setting up a router
What Is a Router? Here’s Why You Need It for Internet

by | Sep 13, 2025 | FAQ, Technology

A router is a device that typically uses an Ethernet cable to connect to a modem...