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Category: FAQ

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Are There Programs Available To Help Make Internet Service More Affordable?

by | Feb 5, 2026 | FAQ

Find out about available government assistance programs, income based programs and ISP low income family plans to help make internet service more affordable.

Optimum low-income internet feature image
How To Get Low-Income Internet through Optimum

by | Feb 5, 2026 | Brand Guides, FAQ, Low-Income

Optimum Advantage Internet is designed for low-income households. Find out if you qualify.

person using credit card to type in numbers on laptop to pay bills
How Much Should I Be Paying for High-Speed Internet?

by | Feb 5, 2026 | FAQ

The available internet packages will vary greatly by location but on average cost about $50.00 per month for about 100 Mbps of speed. The average advertised package for stand-alone internet service in America is around $50 per month during the initial promotional offer and about $60 per month after the promotional period expires.

How Much Speed Do I Need to Stream Video
How Much Speed Do I Need to Stream Video?

by | Jan 21, 2026 | FAQ, Internet Speed Guides, Streaming Guides

How much speed do you need for your streaming service? We give you recommended speeds for Netflix, Apple TV+, Hulu, Amazon Prime Video, YouTube, Disney+, Sling™ TV, HBO® GO and more.

When will Google Fiber be available in your city?
When Will Google Fiber Be Available in Your City?

by | Jan 20, 2026 | FAQ, Technology

Google Fiber offers one of the fastest and most highly rated internet connections in the country,...

Apartment ISP FAQ
Internet for Apartments: How to Get Wi-Fi Where You Live

by | Jan 20, 2026 | FAQ

Some apartments already have a preferred internet provider you can sign up with, but is it the best option? Our guide helps you get the best internet for your apartment.

Bits and Bytes
Megabytes, Megabits, Gbps & TB: What you need to know

by | Jan 8, 2026 | FAQ, Technology

Confused about megabits and megabytes? We’ll explain what the difference is so you can keep them straight when it really counts.

A router in a hallway
Where Is the Best Place to Set Up Your Router?

by | Jan 6, 2026 | FAQ, Technology

If you still find spots in your house where you don’t get internet, you may need to move your router. Here’s where you should place it.

People working from home - how much speed you need to work from home
How Much Internet Speed You Need To Work From Home

by | Jan 5, 2026 | FAQ, Internet Speed Guides

Internet demands can be high when sending emails, video-conferencing, and just doing your job. So how much internet speed do you need when working from home?

Game Streamer
How Much Speed Do You Need for Live Video Game Streaming?

by | Dec 29, 2025 | FAQ, Gaming, Internet Speed Guides, Streaming Guides

We’re here to walk you through everything you need to know about internet speeds and live video game streaming so you can get your stream just right.

A frustrated man sitting at his computer
Why Can I Only Get a Few Internet Providers?

by | Dec 22, 2025 | FAQ, Technology

Many cities have only one or two providers, and between 21 and 41 million Americans don’t have access to high-speed internet at all. If this is you, find out why.

Why is my internet slow
8 Reasons Why Your Internet is Slow (and How to Fix It)

by | Dec 16, 2025 | FAQ, Internet Speed Guides

Finally – your ultimate guide to fixing slow internet. Quick fixes, step-by-step help, common problems, factors that might effect speeds, and more.