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Category: FAQ

Satellite ground station during a storm
Does weather impact internet connection speeds?

by | May 1, 2025 | FAQ

Internet connections are often talked about in terms of maximum speed and ideal conditions, but in...

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How to Find Free Public Wi-Fi Hotspots

by | Apr 14, 2025 | FAQ, Technology

It’s hard to get anything done in today’s world without an internet connection. Fortunately, free public Wi-Fi has been popping up all over the country, saving us all from draining our data plans. Known as hotspots, these helpful connections make getting Wi-Fi access on the go easy. But how exactly does a hotspot work? And how can you find one near you?

orange and white life raft floating in open water
Are There Programs Available To Help Make Internet Service More Affordable?

by | Apr 10, 2025 | FAQ

Find out about available government assistance programs, income based programs and ISP low income family plans to help make internet service more affordable.

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How To Get Low-Income Internet through Optimum

by | Apr 7, 2025 | Brand Guides, FAQ, Low-Income

Optimum Advantage Internet is designed for low-income households. Find out if you qualify.

woman walking down a brightly lit stairway in an office building using an ipad
What Is a Good Download and Upload Speed?

by | Apr 3, 2025 | FAQ, Internet Speed Guides

What actually counts as “good internet?” Know what speeds you have and what the right speed is for you with our helpful speed guide.

Woman at home searching for an internet service provider on laptop
How to Choose an Internet Service Provider

by | Apr 1, 2025 | FAQ, Internet Buying Guides

1. Find internet providers in your area.
2. Compare plans, pricing, speeds, and more.
3. Discover how much internet speed you need.
4. Test your current internet speed.
5. Know if you’re switching providers and cost of early termination.
6. Choose your internet provider.

Speedometer image
Your Ultimate Guide to Internet Speed: Everything You Need to Know

by | Mar 31, 2025 | FAQ, Internet Speed Guides

Everything you need to know about internet speed. Cable vs DSL vs Satellite vs Fiber. Latency. How much internet speed do you need? Wi-Fi and home networking. Routers and modems. Is your internet speed fast enough?

Apartment ISP FAQ
Internet for Apartments: How to Get Wi-Fi Where You Live

by | Mar 20, 2025 | FAQ

Some apartments already have a preferred internet provider you can sign up with, but is it the best option? Our guide helps you get the best internet for your apartment.

A router in a hallway
Where Is the Best Place to Set Up Your Router?

by | Mar 7, 2025 | FAQ, Technology

If you still find spots in your house where you don’t get internet, you may need to move your router. Here’s where you should place it.

Man using laptop and phone at home
How to Change Your Wi-Fi Network Name and Password

by | Mar 3, 2025 | FAQ, How-To

To change your Wi-Fi password and increase your network security, you’ll need a few things first. This guide will walk you through the steps to change your network name and password.

How to set up home Wi-Fi network
How to Get Home Internet on Your Wi-Fi Devices

by | Feb 28, 2025 | Equipment Guides, FAQ, Technology

Have all your equipment but don’t know where to start? Our guide walks you through the setup.

Wireless router on a coffee table in a living room
How Important Is My Wireless Router to My Internet Speed?

by | Feb 26, 2025 | Equipment Guides, FAQ, Internet Speed Guides

A router can’t change your internet speed, but it can make connections run slow. Find out why.