Category: FAQ

by Kevin Parrish | Feb 26, 2025 | Equipment Guides, FAQ, Internet Speed Guides
A router can’t change your internet speed, but it can make connections run slow. Find out why.

by HSI Staff | Feb 19, 2025 | FAQ
Once you’ve made the decision to upgrade to a broadband internet connection, you’ll have to either...

by Peter Holslin | Feb 19, 2025 | FAQ
Fiber is fast but do you need it? We compare fiber and DSL internet to help you decide which provider type is the best for your internet needs.

by Chili Palmer | Feb 11, 2025 | Brand Guides, FAQ, Low-Income
Breezeline offers two cheap plans for basic internet, but only one requires income qualification.

by Kevin Parrish | Feb 8, 2025 | Equipment Guides, FAQ
Logging in to your router, gateway, or mesh system is easy. We show you how.

by Peter Christiansen | Feb 5, 2025 | FAQ
Many people are unhappy with their current internet plan but are nervous about making the switch...

by Austin Aguirre | Nov 14, 2024 | Brand Guides, Equipment Guides, FAQ
If you’re shopping for a new Internet Service Provider (ISP), you’re probably wondering about the installation process. How long does it take? Will you need to drop a bunch of cash for a professional installation? Or can you just do it yourself? We’ll answer all those questions and more in this guide to CenturyLink installation.

by Peter Christiansen | Nov 5, 2024 | Brand Guides, FAQ, Low-Income
Though the Affordable Connectivity Program is ending, customers can still get assistance on their internet bill through other programs.

by Peter Christiansen | Oct 16, 2024 | FAQ
“Broadband” is another term for high-speed internet access. In the United States, broadband is defined by...

by Peter Christiansen | Sep 6, 2024 | FAQ, Technology
You probably use the internet every day, but how does it work? Our guide explains everything.

by Peter Christiansen | Sep 5, 2024 | FAQ, Technology
Many cities have only one or two providers, and between 21 and 41 million Americans don’t have access to high-speed internet at all. If this is you, find out why.

by Peter Christiansen | Jul 12, 2024 | FAQ, Featured
The U.S. government has been trying to ban TikTok since the Trump administration, with many failed attempts. But in April 2024, the first federal TikTok ban was signed into law. This new law has rightly concerned many political analysts, free speech activists, and TikTok users.