skip to main content

Category: FAQ

birds eye view of family on couch using multiple devices
How To Get Low-Income Internet Through Breezeline

by | May 23, 2024 | Brand Guides, FAQ, Low-Income

Breezeline offers two cheap plans for basic internet, but only one requires income qualification.

How To Get Low-Income Internet through Frontier

by | May 23, 2024 | Brand Guides, FAQ, Low-Income

Missing the ACP’s monthly discount? Frontier has a cheap fiber internet plan just for you.

friendly elderly man sitting at a desk using laptop while holding glasses in his hand
How To Get Low-Income Internet Through Spectrum

by | May 23, 2024 | Brand Guides, FAQ, Low-Income

Spectrum offers discounted internet for low-income homes through Internet Assist.

happy african american couple using computer at kitchen table
How To Get Low-Income Internet Through Sparklight

by | May 21, 2024 | Brand Guides, FAQ, Low-Income

Sparklight isn’t offering anything extra after the ACP ends, but you could get low intro rates.

How Much Speed Do I Need to Stream Video?

by | May 10, 2024 | FAQ, Internet Speed Guides, Streaming Guides

How much speed do you need for your streaming service? We give you recommended speeds for Netflix, Apple TV+, Hulu, Amazon Prime Video, YouTube, Disney+, Sling™ TV, HBO® GO and more.

Internet Bills Increase as Congress lets ACP Funding Run Out

by | May 1, 2024 | FAQ

After months of Congressional deadlock, the Affordable Connectivity Program (ACP) has run out of funds. This means that internet prices will be rising for many households as the subsidy ends.

How Do I Get Wi-Fi in My Car?

by | May 1, 2024 | FAQ

Is car WiFi the same as a mobile hotspot? Find out how it compares and how you can get connected when you’re on the go.

Image of a laptop on a hook
How to Know If Someone Is Stealing Your Wi-Fi

by | May 1, 2024 | FAQ

If your home Wi-Fi is slower than it should be, someone might be stealing your bandwidth....

Woman using Wi-Fi image
How to Find Free Public Wi-Fi Hotspots

by | Apr 30, 2024 | FAQ, Technology

It’s hard to get anything done in today’s world without an internet connection. Fortunately, free public Wi-Fi has been popping up all over the country, saving us all from draining our data plans. Known as hotspots, these helpful connections make getting Wi-Fi access on the go easy. But how exactly does a hotspot work? And how can you find one near you?

New York Law Mandates $15 Broadband

by | Apr 30, 2024 | FAQ

A federal appeals court overturned the block of New York’s Affordable Broadband Act, which requires providers to offer $15 low-income broadband plans. This ruling comes on the heels of the FCC restoring net neutrality protections and just days before the Affordable Connectivity Program (ACP) runs out of funds.

couple enjoying safe internet
How to Log In to Your Router

by | Apr 24, 2024 | Equipment Guides, FAQ

Logging in to your router, gateway, or mesh system is easy. We show you how.

Man looking at plugging in cables to computer.
How to Connect Your Computer to Your Router with a Wired Connection

by | Apr 23, 2024 | FAQ

If you’re setting up your own router or trying to fix an issue with your network, there’s a lot to learn about what cables you’ll need and how to use them.