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Category: FAQ

Summer connection guide
How to Bring the Internet with You All Summer

by | Jul 5, 2017 | FAQ

In this post, we’ll walk you through how satellite internet and hotspots—including smartphone tethering—can help you stay connected during your summer vacation or while working remotely.

How to Self-Install Suddenlink Internet

by | Mar 29, 2017 | Brand Guides, FAQ

When you place your initial order with Suddenlink Communications, you can choose to either have a technician come to your home to set up the equipment or to install it yourself. If you choose to install it yourself, follow the directions below.

5 Award-Winning Apps That Help Kids Learn to Read

by | Oct 3, 2016 | FAQ

Life is crazy busy and if you’re a parent, you’re feeling it. Policing your kid’s screen...

What Type of Broadband Internet Service Is Best for You?

by | Jul 7, 2016 | FAQ

Before deciding which type of broadband internet — internet with speeds of 25 Mbps or faster...

Which Provider Offers the Best Perks with Internet Service?

by | Mar 10, 2016 | FAQ

Everyone loves a great deal, especially when it comes to monthly services. Internet Service Providers (ISPs)…

Should I provide free Wi-Fi to Airbnb guests?

by | Aug 25, 2015 | FAQ

Airbnb is changing the way people travel. This online community offers travelers a way to save...

What is a DSL modem?

by | Aug 25, 2015 | FAQ

Answer: A DSL modem lets your computer connect to the Internet at higher speeds than were...

Hsi faqs graphic over picture of a keyboard on a desk
Where Can I Find a List Comparing ISPs in My Area?

by | Aug 25, 2015 | FAQ

Finding the right Internet Service Provider (ISP) doesn’t have to be complicated or time consuming. Identify…

What is the best Internet speed test website?

by | Aug 25, 2015 | FAQ

You rely on your Internet Service Provider (ISP) to deliver the connection speeds you need to…

How much speed do I need for free Wi-Fi at my business?

by | Aug 4, 2015 | FAQ

You need enough speed to allow all of your customers to browse the internet at a...

Why do I need to buy phone with my DSL?

by | Jul 27, 2015 | FAQ

Answer: A Digital Subscriber Line (DSL) traditionally uses the copper wires of a phone line to...

What Are the Fees on My Internet Bill? (And Are They Legitimate Government Fees?)

by | Jul 23, 2015 | FAQ

Once you know what the regular charges on your Internet bill should be, you will be...