"We've built HSI from the ground up to make it easy, fast, and most of all helpful for you. It's our goal to make sure you get the best internet service, wherever you are." - Tanner Christensen, HSI Strategist
A broadband speed test – also called a high speed Internet speed test – measures a broadband connection to determine how fast it is operating. It is good for the consumer to know if their broadband connection is functioning at a high level, because slower-than-expected results could indicate problems, including problems with the Internet service provider (ISP).
There are several possible reasons that a consumer's broadband speed test returns results significantly slower than expected, including:
Malware, including spyware and computer viruses
Multiple connections with limited broadband access
Problems with the ISP
All of these problems are reasons for the consumer to be concerned; thankfully, most are correctable. However, the consumer needs to first be aware that there is a problem that needs to be addressed.
Broadband Internet service providers usually offer different transmission speeds, with the uploading being slower than the downloading. Uploading, or upstreaming, is moving data from the consumer's computer to the Internet whereas downloading, or downstreaming, is moving data from the Internet to the consumer's computer. Therefore, it is normal that a broadband speed test shows different results for upload and download rates.
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