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68 EarthLink Evaluación de clientes

Rating breakdown

3.0
General

Velocidad

Precio

Servicio

Earthlink

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Servicio:
Precio:
Velocidad:

Judy C | 03-27-2023

Always had issues with freezing and one tech from Earthlink informed me I had to many devices. I have one TV, phone, security system, and computer. I live alone and have visitors that may bring their computer or phone.

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Earthlink

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David B | 03-06-2023

Red Flag from the first click. Webpage touts "no hidden fees" and "transparent pricing". Yet nowhere on their site can you get an actual price for the service.

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EarthLink

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Verified U | 07-23-2022

It is a great company. I like everything about it. They can respond faster. I love it

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EarthLink

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Verified U | 07-12-2022

It was easy to install the service. I have been able to get answers to my questions in a reasonable amount of time.

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EarthLink

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Verified U | 07-11-2022

We live in a bad location for serv. so what i get is about as good as i can get

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EarthLink

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Verified U | 07-11-2022

There is not anything wrong. It has a great customer service and always anwser the phone

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EarthLink

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Verified U | 07-11-2022

My internet was very slow at one point last year so I called my ISP. The lady that answered was amazing. She explained that it was slow because of the number of devices that were connected to my WI-FI. Per my authorization she disconnected all devices and rebooted the system. I also put in a order to have my service updated to the fastest service they offered. Since I had been a customer for 3+ years and had always paid my bill on time I got a great rate.

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EarthLink

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Verified U | 07-11-2022

I like how my service in general works out and how o have no major issues with it at all.

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EarthLink

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Verified U | 07-11-2022

Since using their service there has been no problems. With no problems, it would be difficult to elaborate on any improvements they might make.

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EarthLink

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Verified U | 07-11-2022

I feel like the customer service could have been nicer the hold time made it worse

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