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1582 AT&T Evaluación de clientes

Rating breakdown

2.5
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Velocidad

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AT&T

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Kaylyn L | 09-28-2023

I have tried for 3 weeks to switch carriers but they refused to unlock my phone so I could switch even though they admitted that it was paid off and should be able to be unlocked. So now I need to buy a new one and lost the deposit I paid to my new carrier. Do not give this company your money. They are a bunch on crooks.

¿Fue útil esta reseña? Yes 0 No 0

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Brett T | 09-28-2023

This company is a complete rip-off, DO NOT waste your time and money with AT&T. I don't think I have ever dealt with a more dishonest and full-on scam artists like I have with AT&T. They will say one thing and completely do another at every single turn, then when you try to cancel and move to another decent company it will cost you 5 times what it should. Don't even bother trying to get a hold of your so-called business account rep, they won't answer a call or email. I had 16 lines with AT&T for years and they have lost my business as well as pretty much everyone I know.

¿Fue útil esta reseña? Yes 0 No 0

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TOm N | 09-27-2023

Recurring price increases requiring time on phone to demand pricing consistent with what ATT offers new customers _ DONE WITH THEM & THEIR GAMES

¿Fue útil esta reseña? Yes 0 No 0

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David F | 09-20-2023

Terrible

¿Fue útil esta reseña? Yes 0 No 0

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Joe Y | 08-29-2023

absolute worst internet i have ever had its terrible i would never reccomend there internet to anyone

¿Fue útil esta reseña? Yes 22 No 0

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Ken M | 08-29-2023

AT&T has the worse customer service than any other Internet Provider. The people that 'invite' you into switching to AT&T are real con artist. I was promised my contract for life would only cost me $50.00 Plus tax a month. My first bill, $60.00 plus tax. AT&T explanation, It must have been a misunderstanding, They didn't have any plans for $50.00. Two years later, my bill goes up again, they said the promotion I was enrolled in expired.

¿Fue útil esta reseña? Yes 12 No 0

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Karen S | 08-28-2023

The past several months we have had no cellular phone service. Can't make or receive call, no updated messages or posts. The service has been terrible. As for contacting AT&T that is a farce. I've even went to 2 seperate locations to see if it were my phone, NOTHING!!! I had a guy update our phones yesterday in hopes that would help still nothing. We have no bars or SOS in the right side of our phones. It just started, but i'm very upset, since AT&T will not provide any support as to what is going on. I was told I could always upgrade to the newest phone in hopes that would HELP! That will NOT happen, I find a totally different provider-at this point couldn't be worse.

¿Fue útil esta reseña? Yes 6 No 0

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John D | 08-22-2023

ATT has the worst coverage in my area - and the highest prices, got in at a good deal which is why we chose them to start. After the contract was up, we swapped to a competitor for 4x speed and 1/4 cost which was incredible. ATT called me at least 3-4 times every day for a week to ask why I was switching. It feels like harassment and I am going to tell everyone I can to actively avoid their services to begin with.

¿Fue útil esta reseña? Yes 12 No 0

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Tonya D | 08-16-2023

Leaving a downed wire in my yard. No priority to fix the issue. AT&T would rather sell sell sell than help existing customers.

¿Fue útil esta reseña? Yes 7 No 0

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Doug K | 08-16-2023

AT&T is the worst. Our cost (for internet/TV) went from $100/month in 2019 to over $210/month in 2022. You cannot talk to a human that can speak English. They force you into Chat Bots that can't do ANYTHING. Seriously....stay away from AT&T. Use anyone else and save yourselves money and sorry.

¿Fue útil esta reseña? Yes 10 No 0