Optimum Evaluación de clientes
1209 Optimum Evaluación de clientes
Rating breakdown
General
Velocidad
Precio
Servicio
Dennis R | 06-11-2024
Service is good have problems for the last 5 years at my current address. Many of the service people do not know what they are doing or just don't want the find and fox the problem. That does not stop the company from increasing their prices
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Mark E | 06-09-2024
Usuario Verificado
Internet drops out every 2 to 3 minutes everyday in the hot afternoon for the last several years. Technician said the issue was on a power pole down the road. He said he would get back to me but he never did. I inquired about the issue and never received any response. The subdivision is getting ready to sue the provider.
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Terrence M | 03-23-2024
Usuario Verificado
Have NEVER got the speed they claimed. I pay for 1 gig speed get 350 mps.
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Shoquanda P | 03-21-2024
Usuario Verificado
Love the Service
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Nathen M | 03-19-2024
Usuario Verificado
optimums internet has really good service and reliability and great customer service thanks optimums
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Jesse M | 02-03-2024
internet speed is good but not for 200.00 a month
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Nicole K | 12-16-2023
I have had very good experience with optimum esp threw online with the discounts !!!
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Stan C | 10-01-2023
between 6/30/2023 and 9/20/23 i have experienced over 35 internet outages. they (optimum) have checked my system and said i needed a new modem. the tech never came . It has been three months ,now i have kept a log of the outages and sent it to them (optimum). I know that we are having dificult times now, and i feel like there is not any help coming from them. But do you know what? i still have to pay that monthly fee.
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Clayton T | 09-20-2023
Worst company ever. Zero costumer service and the techs are lazy and don't even follow simple instruction. And they want to do is argue with the costumer instead of coming back to fix their mistake. It's just suddenlink with a different name. They really need to be investigated
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