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"Optimum has great speed and reliability, plus tons of hotspots..."

Aarti Dogra | White Plains, NY
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818 Optimum Evaluación de clientes

Rating breakdown

2.5
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Velocidad

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Terrence M | 03-23-2024

Usuario Verificado

Have NEVER got the speed they claimed. I pay for 1 gig speed get 350 mps.

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Shoquanda P | 03-21-2024

Usuario Verificado

Love the Service

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Nathen M | 03-19-2024

Usuario Verificado

optimums internet has really good service and reliability and great customer service thanks optimums

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Jesse M | 02-03-2024

internet speed is good but not for 200.00 a month

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Heather H | 01-25-2024

Good

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Nicole K | 12-16-2023

I have had very good experience with optimum esp threw online with the discounts !!!

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Stan C | 10-01-2023

between 6/30/2023 and 9/20/23 i have experienced over 35 internet outages. they (optimum) have checked my system and said i needed a new modem. the tech never came . It has been three months ,now i have kept a log of the outages and sent it to them (optimum). I know that we are having dificult times now, and i feel like there is not any help coming from them. But do you know what? i still have to pay that monthly fee.

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Clayton T | 09-20-2023

Worst company ever. Zero costumer service and the techs are lazy and don't even follow simple instruction. And they want to do is argue with the costumer instead of coming back to fix their mistake. It's just suddenlink with a different name. They really need to be investigated

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Candi V | 08-18-2023

The representatives are very helpful. They are very kind and understanding. I can't thank you enough for keeping me in tune the rough times like with the Covid 19 and all

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Paula M | 08-11-2023

Worst internet out there. Out everyday!!!!!

¿Fue útil esta reseña? Yes 0 No 1
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