Could be a long review, but to keep it to the point, had a lot of issues with the self install and called to get a tech to come to my house in the country. Took 2 tries, but my tech really put good work into getting the best signal he could in my area. He did the job right, and I have very usable internet after getting support. Been running pretty far out in the country and getting 80 down and 20 up, which is much better than I was thinking. A good review for the work they put into my service to get it right. I am very pleased.