We tried to set up internet thru Brightspeed & we still had no internet after 2 weeks messing around with them. We made over 4 appointments with them to come out & they never showed up & after the time that they were suppose to be here they'd text or call & your appointment has been changed to this date.
When you'd call they'd come up with every excuse under the sun from oh it's the line to there's an outage in your area when my neighbors internet was running fine thru them.
We went with someone else after fighting with them for over 2 weeks & they were out the next day to install.
Brightspeed is a joke & only wanna push push you around.