I've had Time Warner Internet service for 12 years and now it's Spectrum. I've notices lately that the my connection is much slower than usual. The site where I pay my bill online for Spectrum does not work anymore. The instructions are to log into your normal site to pay your bill and pay it like you usually would. When you log onto the site you go through the steps like usual and two steps before being complete with your payment, the site kicks you off, and you have to log back in again. This happens every time that you try to pay your bill no matter how many times you try. What does that say about the internet provider, when their site to get your money doesn't even work. I've spoken to them about it and there is no change. I'm going to look for a new internet provider. I'm done with the hassle.