Compañías de Internet en Milledgeville, GA

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Jim B | 01-25-2023

I'm not a big review writer, but the incompetence, lack of quality service and outright lying on the part of their sales people makes it necessary. We were new to the state and signed up for internet and cable from Spectrum. I explained the type of TVs we had and were told we had to have apple streaming devices for each TV. They said we would have to pay for them each month for 20 months. Reluctantly we continued and found out that because of the model of the TV we actually only needed one device instead of 3 because they were compatible with Spectrums system. I called every dept available complaining that the sales person knew this, and we were unfairly being charged....NO ONE CARED.....as I continued to try to rectify this sales swindle, we found the service to be shotty at best. Recorded shows would not record, consistent buffering, unavailable service and a slew of other issues that were never resolved. I switched to another service and after being told my account was closed and last payment accepted, I got another bill for the Apple device payout. This company is the worst I've ever experienced in any type of service, bar none. When you have a problem they read from a script...the same script and when that doesn't work to fix the problem, they don't know what to do. If you have any other options, take them...and if Spectrum calls you to offer service.....RUN!!!!

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