The worst provider I've ever had. Paying for a speed and getting a fraction of what I'm paying for. With hours and hours of being on hold this week I've finally gotten a repair scheduled. A "repair" has already came out and gave me a new modem for no reason and lied and said our speed met their guaranteed mark. The speed AND customer service are terrible for a rural home. You do not get what you pay for and as much As you may try to voice your concerns, your value as a customer will never be felt. The fake "value you as a customer lines" are rehearsed and heartless. I'm not mean on the phone, I simply want to feel valued and have my bill reflect my services not my Wished services.