Compañías de Internet en
Woodstock, NY

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Velocidad:

Robin M|2016-01-11

As a long-time Time Warner customer, I was thrilled when higher speed internet service became available. At the same time, I found out that I had been paying TWC to rent an outdated modem for a decade! A representative confirmed what modem I should purchase to improve speed, yet when I upgrade speed, I was told that the modem was incompatible. So, I had to purchase yet another. The price for internet (I don't have TV or landline) is almost twice the advertised rate, so I'm shocked by the low intro price advertised. I have never received more than a small discount for "upgrading" service. My service does not include the bells and whistles advertised on the TWC site for my zipped either. I've attempted several times to discuss price with TWC, but each time, after multiple transfers and "hold" sessions exceeding an hour, have been disconnected. If I had a choice of high speed providers in my area, I would jump ship in a New York minute!

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