This is not a reliable provider. I had a technician out last week because my internet was slow and not connecting. He said everything looked ok. Today I’m looking at a spinning white circle for about 30 minutes so far. Some days, from the front of my small townhouse to the back, there is no service. Just got off the phone with astound customer service and with a reboot he couldn’t tell me why there is no service. I will say that the customer service representatives have always been pleasant to work with.