We've been doing business with Comcast and it "daughter company" Xfinity, if you will, ever since the inception of the businesses, and all of our experiences have been excellent. We've moved three times and Comcast has been with us without missing a beat. We've changed plans from time-to-time, too, and it's always tickled me that the salespeople, in general, are so competent as to move us into a savings without moving the company out of a profitable position. For example, last time I called explaining that since we're retired and on a fixed income, we needed to rein in our spending without forfeiting as much as possible. Oh, the rep said she had just the plan ... and she did! ... excellent pricing ... excellent array of programs ... even some enhancements to our programming. The kicker, if you want to call it that, was that we had to agree to a two- year term. OK. We agreed and are loving it. That sales staff is competent. So are the techies. We rarely have our service compromised, but when we have had reception or speed problems, the problem has been resolved successfully, cheerfully, and immediately; nonetheless, I'm Scotch, and no matter the excellence of the TV and Internet service being provided, I had to survey my Facebook friends to see if there was a better provider out there. Nope. Comcast won -- hands down! Nobody twisted my arm to say these things. This is an up-front and candid review. I thank you for reading it, though, because I might win some free service, and by this time, I'm sure you've figured out that this old lady really likes cashing in on deals! GRIN!