I live in a very rural area of West Tennessee and the best option for me is cable Internet through my local cable provider. I have been a cable Internet subscriber for several years now and I am fairly happy with it. I do see outages too often, sometimes lasting a few hours or more, which makes me unhappy since I work from home doing freelance work online, and therefore I cannot give them the highest rating because of that. But overall they are up most of the time. Whenever I need actual customer support, I usually get it pretty quickly via a toll-free number, however the problems have usually been caused by local outages and not any fault of my equipment, so I just have to wait until the problem has been solved on what I suspect is very old wiring to my remote area. This is not part of a package deal, I subscribe only to cable Internet, and therefore I'm paying a premium price for high-speed connection. But it is fast and as I said fairly reliable, and something of a bargain compared to the very few other DSL and/or wireless providers that service my rural area.