Frontier is the worst. I can't even list all the ways they suck as an ISP. The kicker is that when you have finally had enough, they make you wait on hold for hours before they can cancel your account. That is the ONLY way to cancel. I am on hold right now to cancel...have been for over an hour. I decided to spend my time on hold doing something productive, like warning the rest of America to keep their money away from Frontier's grubby fingers.