Compañías de Internet en Casper, WY

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Sara C | 06-07-2019

Our business has been a long time customer of CenturyLink. We moved our business to a new office a week ago. We are still without phone service and CenturyLink has been very unhelpful. We will be changing providers when our contract is done. I do not recommend CenturyLink for your business needs.

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General:

Servicio:

Precio:

Velocidad:

Tee S | 03-31-2016

Service: Whenever our weather turns bad we do not receive Internet service this includes snow or rain. Pricing: Is extremely high. Charter charges one month in advance for all of their services. Recent example: as of February Fourteenth, Twenty Sixteen my balance was Zero, As of March Seventeenth, Twenty Sixteen my balance for Internet service only was one hundred nineteen and ninety-eight cents . Being concerned I called and learned that the balance occurred on February Twenty Sixth, Twenty Sixteen. I was told that they charge one month ahead on all bills when they do not receive payment on the date they provide additional fees will be added for being late. The additional fee is eight dollars and ninety five cents plus all of the added taxes the bill does not look to pretty after the fact. When I inquired about being "late" for a month that has not come yet I was told that it is their policy. Speed: Charter provides a speed test of their Internet Service of the speed the customer receives. I took the test several times and our highest speed is Thirty Four point Eight Three Mbps for Download and Four Point Thirty Seven Mbps for Upload. (Complaint: We purchased and are being charged for the "blazing-fast Internet" speed of Sixty Mbps which we do not receive).This link is provided by Charter: https://www.charter.com/browse/content/speed-test

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