Compañías de Internet en Mentone, AL

Natasha M | 03-09-2023

Spent over 45 minutes on the phone with customer service trying to get internet service started. Had difficulty communicating due to language barrier. But we was finally able to set up my account and schedule a time for the technician to come setup the internet service. Fast forward a week and When the technician arrived he said that he couldn't hook up internet due to the main box being "permanently exhausted". And he wasn't sure how customer service was even able to schedule anything because of it. And he wouldn't be able to do anything until the company started offering fiberoptics. Being the only company in my area offering internet you expect better from them then non existent outdated service. So if this is the only option in your area don't hold your breath or get excited for their service. But the technicians and lady from customer service was friendly and as helpful as they could be. And the technician kept apologizing. Can't be mad at him when the problem is above his pay grade.

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