Customer service ineffective when having issues with service. Talk with different representatives each time you call. Service awful constantly getting “booted off” service down for hours. Currently, service has been out for a week. When you call you get different reasons on why service is not working. Have an appointment for technician to come to house they don’t show as told keep your issue is a common issue or outage in area once fixed service will work! Have been out of service for over a week! Keep getting told sorry for the disruption we are working on it!