Compañías de Internet en Hodgenville, KY

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April Y | 07-24-2014

I certainly can't complain about my speed which is very fast. However, my service goes down frequently. It can last a few minutes to several hours. It goes down for at least a few minutes nearly every day. Additionally, they recently began implementing a data cap. If you go over the cap you have to pay for additional data usage. If you stream a lot of shows and movies on Netflix, you are going to hit the cap pretty fast. Finally, the customer service is very spotty. You can call and get a great representative that you can understand, or you can get someone with a thick accent that doesn't ever understand what you are asking for and begins shifting you from one department to the next, ultimately forcing you to call multiple times and waste hours of your life to get your problem solved.

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