I have had problems with this provider for years. My internet is slower than it should and they have come out to fix it many times. I feel I pay way too much for what I get, especially since I have to reboot the internet at least a few times a week since it takes me down to limited service for no reason. If two people are on the internet,it becomes very slow to load and watching videos is like a slideshow at times. Wish I could find a better internet service or mine would be fixed correctly.