Absolute worst internet provider in existence. Terrible customer service. Awful directory. And yet there is no other provider in my area. As soon as another provider is available in my area, I will switch.
Suddenlink is the worst if I could give them no stars I would. No internet for 31 days, they wouldn't come fix it, technicians would never hold their appointments yet they charge us 60.00 instead. They won't credit you for the time without service. They cheat everyone. I really wished we had another provider in town because that's the only reason they are still in business because there isn't anyone else.
Their equipment stops working. I take it in and swap it out. The equipment still doesn’t work. And now they want to send a tech out to fix it, at a $60 service call fee.
Their equipment/service isn’t working and they want to charge me to fix it?!? Really?!?!