Nasty attitude from customer service and have to constantly call to have my service reconnected before the bill is even due. Now I have had my service cut off because they claim I owe for a box at my previous address that I was never billed for and I am not late on my bill at all. They refuse to turn my service back on until I pay for the previous box even though my bill that is posted isn’t due for two weeks. Found a different provider and will have new service in the morning and they can come get the box I have now and put it with the one they claim is damage even though it was working fine when I unplugged it and returned it.
our service went out in the middle of the night 3 days ago and they did not even have our area showing an outage on the map. they wanted to charge 60.00 for a service repair man to come out and i felt that was not called for when the whole neighborhood was out of service.