Compañías de Internet en Almont, MI

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Michele D | 09-24-2023

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Very disappointed with Spectrum! Been with them for 11 years and when I call and ask for a discount I'm told they can't give me one, I'm already on the lowest I can go. So then I ask about the $19.99 voice charge, I'm told that was a special for a bundle. They never let me know I was no longer getting a discount for a bundle! So I ask to cancel that to save me the $20, of course she can't do it and has to transfer me. I get to the next person and she can't completely cancel me either and has to transfer me again. 30 minutes later I get Steve who calls himself "the discount man" and offers me $20 bucks off my bill! WHAT, now u want to give me a whole $20 bucks off my $250 a month bill!! I have basic internet and 1 step above the lowest for cable!!! When I first hooked up with them it was $144 a month and we had the top packages on everything! Plus the connection blips often while watching TV. Have had several technicians out and they all say the same thing...it's somewhere in the line, we just don't know where! To bad the only other options we have are Satellite or Frontier and both have horrible reviews! So we get stuck paying outrageous amounts for poor service, but it's the best option, which is really sad!

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