Compañías de Internet en Lapeer, MI

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Michelle L | 09-11-2016

Overall our experience with Charter has been wonderful. Until recently we haven't had the best experience with servicemen coming out for service calls. We've had issues for years, being told a variety of things. We were told our line wasn't grounded, then found out from someone else that it hadn't been done properly, another tech calling in and telling dispatch that we didn't need him and told him to leave when in fact, he had told us someone would need to go under the house and rewire the house Finally, we had an honest tech who told us exactly what was wrong, that the previous tech probably didn't want to do the necessary work, and spent three hours out here rewiring (the original cable wires were in the house...they were between 30-40 years old), drilling holes, and fixed out cable so everything worked right for the first time in years. Overall we are satisfied, but that we had to have techs out at the house so many times was a bit discouraging. In the end, all is well.

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Michelle L | 10-16-2014

I am impressed with the high speed internet I receive from Charter Communications. I have been a customer of theirs for five years, and it has been over-all very reliable. Any time I have had any problems, the issues are rectified very quickly.

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Diana M | 03-24-2014

Overall, I am happy with my internet, but there are times when it drops off or the speed will slow down for no reason.

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