Compañías de Internet en Greenfield, MN

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Robert M | 05-03-2023

I have had CenturyLink for years and although the speed is acceptable for rural locations, but if it goes out and service is needed don’t count on getting it back up soon. I have had my internet out for around 20 days and the ability to reach and speak with a live agent is burdensome and fruitless. The chat option they push you to as a faster option is also burdensome and does not provide answers you need. I had spent hours on hold, in chats, searching for direct customer service lines, etc all for not. CenturyLink does not care about customer service. They make promises they do not fulfill. I had been told a tech was on his way or will be there tomorrow and neither of which occurred. Then you fall to the bottom of a week or 2 waiting list despite you having a prior scheduled appointment they cancel. There is no respect for a customers time, frustrations, or needs. I would not suggest to anyone to sign up with CenturyLink and that if you have them to switch before your internet goes down as it’s only a matter of time.

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