"We've built HSI from the ground up to make it easy, fast, and most of all helpful for you. It's our goal to make sure you get the best internet service, wherever you are." - Tanner Christensen, HSI Strategist
AOL, Inc., formerly known as America Online, offers consumer dial-up connections to the Internet. Consumers will need to have either a dedicated phone line or a regular phone line for the connection, as well as home telephone service. They will also need a telephone modem, which can be purchased outright or leased. If the consumer does not have a dedicated phone line, they will not be able to use the line to make and receive telephone calls while surfing the Internet. This is how dial-up connections differ from digital subscriber line (DSL) connections: a DSL connection allows the same telephone line to be used simultaneously for making and receiving calls and being online.
As is true with all dial-up connections, the highest speed is controlled by the 56 kilobits per second (Kbps) limitations of the dial-up modems. However, AOL, Inc. offers a special accelerator technology, called TopSpeed™ technology, which loads certain graphics and web pages faster then with a standard 56 Kbps connection. The TopSpeed™ technology acceleration can be slowed or inhibited by connection speed, geographic location, and service provider.
AOL, Inc. currently offers dial-up customers three connection plans from which to choose. The company also offers three plans for customers who elect to have a different Internet service provider (ISP).
AOL, Inc. Dial-Up Connection Plans
AOL Basic Dial-Up – Limited Support – This plan offers unlimited dial-up access, basic McAfee coverage including virus scanning, and seven AOL screen names.
AOL Basic Dial-Up – This plan offers unlimited dial-up connections, basic McAfee coverage including virus protection, seven AOL screen names, and 24/7 live technical support.
AOL Dial-Up Advantage – This plan offers the consumer unlimited dial-up connections, premium McAfee coverage – including virus protection, identity protection, spyware prevention, and a firewall – seven AOL screen names, and live 24/7 technical support.
AOL, Inc. High Speed Connection Plans
Free AOL – This high speed Internet plan offers online customer support, AOL email, and AOL all-in-one software.
AOL High-Speed Essentials – Limited Support – This plan offers premium McAfee security and backup dial-up access.
AOL High-Speed Essentials – This plan offers the customer 24/7 live technical support, premium McAfee coverage, and backup dial-up access.
Providing access to the Internet is fundamentally a business, not a public service. Still, any responsible and competitive company knows that customer satisfaction is absolutely necessary. Only a select few really understand that the real goal is happiness. Happiness mainly means that customers are eager to recommend their ISP. Instead Click here to keep reading…
"We've built HSI from the ground up to make it easy, fast, and most of all helpful for you. It's our goal to make sure you get the best internet service, wherever you are." - Tanner Christensen, HSI Strategist
