I now know how Century Link got away with offering one low price for life! After 5-years they just disconnect you! Even if you have paid your bill consistently for those 5-years. They came disconnected me when upgrading their equipment and just left me! I have been calling for a week now and they keep saying I need to give them information that a Tec should be doing! Sent Tec out who confirmed they disconnected me but HE couldn’t reconnect me! That was 4-days ago and 3- rescheduled appointments (they rescheduled!) This is NOT a COMPANY long for this world! Expect Bankruptcy in near future!
Could not even get services hooked up. Continued to move my date back and wasted hours on the phone. I am a single, working mother who is also attending college full time. I cannot continue to drag my children out and ignore them to use internet while they are awake. Had to switch to another provider after weeks of waiting.