Just called Spectrum to disconnect my service. They insisted on disconnecting today even though I am paid up until the end of February. To disconnect at the end of the billing cycle, I would have to remember to call again. Such a scam!
Speed is fine. Constant attempts to raise prices are a drag. But the real problem is constant "unexpected" outages. It goes out at least a few times each evening. And every time its "unexpected" and "we have a technician working on it." Why cant they finally fix it after four years? I have been reluctant to switch but over the last week I have had constant outages. Really what does it take for them to just provide the service I am paying them for? Their explanation that solar flares are to blame really do not work at eleven pm. They really should tell their service people that its dark when its eleven pm in the US (not sure where their service people are located to even try to feed us this explanation). So here you go. If you have other choices in your area, why get yourself a headache instead of Internet?