Way to spotty to be that expensive. Constant issues. Almost every morning I have to reset the stupid modem because we have no internet. Oh and they use to try to add to our bill we really have to keep an eye out to make sure they don't charge us more then they promised.
I've never had a problem with Comcast customer service. They are always patient and helpful. I had some trouble keeping a previous phone number when we changed providers and Comcast went above and beyond to help out. Unfortunately, our internet service has been spotty a few times a year for seemingly no reason, but that's something I've learned to expect from any internet service provider.