Compañías de Internet en Colorado Springs, CO

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Lori G | 02-25-2019

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I've been a customer of century link for years. Never had a problem until I moved to village 7. I have been here since 2014 and have never had great service. They have tried over the phone so many times I should charge them for my time of not only being on hold,but never solving the problem. They have sent out a tech who was just as stumped in person as the ones on the phone. My service goes on and off continually during use. I've had the geek squad out...no answer..I've bought 2 new P C's, I've installed a dedicated phone line,I've bought 3 modems...I'm so sick and tired of calling them that I gave up calling...and now it's time to give up on customer loyalty and kick ,'em to the curb. Sometimes paying my loyalty price is NOT WORTH A CRAPPY INTERNET CONNECTION!! The answer they all say is...you are on the edge between fiber optic and dsl... problem is...I get nothing...no internet service of any kind that is reliable...I can't do my husband's business on the PC....I have to do it all on my tablet and send it to the PC to save in a file..buh bye century link..

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12-04-2018

This has been on of the worst customer service experience I’ve ever had. The reps are horribly trained. There’s no reason to call because they can NEVER do anything for you or never want to help and you can hear it in their voices ! They do not care about your problems. I purchased service two weeks ago and they still haven’t gotten their stuff together enough to meet their app times! I’ve had to reschedule 3! times and not because of me, no. Because they just that horrible at their job

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Netta L | 11-28-2018

This is by far the WORST company I've ever had to deal with. CSR are rude and the managers I've spoken with about issues are just as incompetent as the CSR. They obviously don't go through enough training to do thier job diligently.

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