Scheduled an appointment for today to upgrade service and no technician ever showed and no communication or explanation. What a wasted day and all I could get from customer service was an apology and another appointment next week maybe!
CenturyLink only provides DSL internet in my area, but at least I had 20 Mbps (17 actual)...until just a few days ago. I had internet issues and after those were resolved, I now only have 10 Mbps DSL speed. But I'm not paying any less for slower speed. Very poor on CenturyLink's part. As soon as I am able to get fiber or cable in my area, CenturyLink will be history.