Reseñas de los clientes de los proveedores de Internet en Johnson City
I switched to Spectrum from CenturyLink due to the internet speed being better. During the first year of service everything was great. The service was good a little expensive but good. Once I hit the second year of service my bill went up an extra $20 a month. I tried to call and talk to them about it being to expensive for my family. I'm a single mom and $60 a month for internet service is just to expensive for my family. I have been a great a great customer and always paid on time. So I thought they'd be more willing to help me figure out away to keep my service with them. I had hoped they'd work with me to help me get my bill back down to where it was the previous year. But they were totally unwilling to help me figure out away to keep my service with them. Plus my internet speed has drastically decreased ever since my bill went up. It's like I'm being charged more for less service. I really enjoy that spectrum doesn't have contracts but that's not enough to keep me using their service. I'm currently searching for a new internet provider that has a program to help low income families. Internet is essential now days so I was excited to hear the atte such programs out there.
We subscribed to charters high speed internet about nine mths ago and are very happy with it. It is fast, very rarely have any issues with it and if we do we have the ability to have twenty-four hour customer support which is another plus. The representatives are always very friendly, helpful and make it top priority to make sure we are satisfied. Another great feature is charter is very affordable with plans that fit your needs. Online life is great now that we have charter..not only for Internet but for home phone and TV too. I highly recommend it.