Compañías de Internet en Moreno Valley, CA

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Matt C | 12-09-2016

TERRIBLE SERVICE. Getting them to actually send someone out to fix high error rates on your data modem channels is like plucking teeth. They will bore and annoy you to tears with you need to "reset the modem" and "we'll optimize your channels from here" and everything they can do to resist sending the technician.. Better off usually learning how to crimp coax connectors and strip coax and go remove your own extra splitters and replace your own aging bent cable or improper crimped ends.... You'll be able to learn all that and get it done before you can ever get them to agree to send someone out.. and then they want to invent a reason to charge you when they never got the original install correct in the first place! Wow.. They make Frontier / Verizon look like they have top rate customer service practices... yet they are raising their rates at Spectrum? Are they out of their mind? See ya! Time to go back to FiOS because soon they will both be cost equitable at this rate.

¿Fue útil esta reseña? 22 6

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Matt C | 12-09-2016

We would still have them but their billing practices (at least when they were Verizon right before changing names to Frontier) were so inconsistent. Every month the bill was a different amount and since the misses could not get them to keep the billing consistent, they had to go.. Come on, if you have a top rate product, why can't it be sold at a standard price that never changes month to month? Even the cable company can do this. Just ridiculous. Get it together guys! I miss those faster speed connections. The speed was tops. Availability was always on. Never had technical issues with the service. Just the billing fiascos all the time.

¿Fue útil esta reseña? 21 9

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Ay H | 08-17-2016

Frontier is the worst internet provider that I have ever experienced. I signed up for a much higher speed than my slow outdated one and am not noticing a difference in connection except; the only difference is our internet bill. Its been over a month and I have not received the high speed as internet as promised. Also, customer service rep was extremely rude. I am currently seeking a dependable internet service that can fulfill their plans and promises.

¿Fue útil esta reseña? 23 6