We have been with this company since they first came in and constantly keep going up. My internet is down for the most of the time. When they did take anything off of my bill they would tell me to pay a certain amount and then when I would get my next bill I would get a late fee as well as the balance of the previous bill. I’ve asked to speak to a manager 5 years ago and not one has called me back. I have recently asked to speak to a manager and they say there isn’t any. They are very rude and unprofessional.