Compañías de Internet en Redmond, WA

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Frank Aurmotown | 2016-11-29

I just had their internet set up this morning, was told it will be sorted by noon, still isn't working at 7 PM. (using my Comcast internet now, thank God it's working, I may have to crawl back and ask to stay with them after this 3rd world experience). Called support, after a veerryyslow conversation on his part, eventually he hung up after long silence - he may have fallen asleep. The funny thing is he specifically asked for a number in case we are disconnected later. I never got a call. I was polite and nice all along. A bit later, chatted for about an hour online - eventually was told they're working on it, 'eventually it will work, it's not a technical problem, they're just setting up the account, it's a matter of time'. WTF? They've had about a week since I made the order. Well, at least they're cheaper than the one that actually works. Very disappointed so far, sorry!

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