Very disappointed, while there internet is very fast and usually works well, well most of the time a few times a week it will slow to a crawl and i have the best plan. My issue is the tv packages. Constantly changing so they can charge you more. And if they promise you something GET IT IN WRITING! after promising me nothing would change when i agree to a new service contract i found they removed most of my dvr storage so they can charge me more. Found out i was paying for stuff i canceled many months ago. Charge you for cable boxes so bad they have to be reset almost daily, sometimes a couple of times a day. Ive had 33 service calls and its never been right. Yes 33. You would think i would have given up but no. They promised me they would get it right. I am now looking for a new service.
Comcast internet is pretty fast, the high cost is my main complaint. The only reason I still have it is that the cheaper internet service providers won't work at my apartment or they charge too much for the router. Lately my wifi will cut off for no reason and I have to wait for it to come on again but that does not happen too often.