Compañías de Internet en
Jacksonville, FL

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Cameron Will|2018-11-01

Absolutely disgusted with the customer service I have been provided after being with this company for over 10 years. I ordered a new iPhone over 1 month ago and because a flaw in their system I have not received the device. I have opened 3 different tickets in an attempt to get this issue resolved just to have them pushed to the side and never resolved. I have been to the store only to find out they cannot help me and I have talked to nearly every department in attempt to resolve my very own issue and I am just told to wait, and wait, and wait. I won’t be a customer for much longer.

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XFINITY

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Anna Nowaya|2016-06-17

Xfinity is terrible. If you do not order their premium package they lower your internet speed. I had to lower to basic cable and they dropped my internet speed. I was willing to pay for the higher speed but they said they can't do that. Then I find out that during peak hours in our neighborhood our net slows down tremendously. Why? they only have one line serving all of us. It is a huge racket, they get paid high dollars for shabby service. Their tech support is laughable.

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XFINITY

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Nina Brow. |2016-04-18

Xfinity WiFi is fast and excellent service however the price is outraged and alot of hidden charges not mentioned upon signing up for service. The bill has to many additional fees example a public service fee, applicable taxes, state taxes, city of Jax tax....and more nonsense charges. Now I'm looking for another provider.

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