Compañías de Internet en Roswell, GA

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Alissa D | 07-26-2021

When you have service, it's good! When you don't though, and need a local technician, it can be a nightmare. Spectrum's processes here are awful. When you call customer service, the only two things they can tell you are if you have a ticket open for the local dispatch team, and when it's scheduled to be resolved. It is NOT at all guaranteed to be resolved the date that's listed on the ticket. And then after that, all they can do is 'escalate' the ticket to the local dispatch team, who then only calls you to tell you the same information (yes, they have an open ticket and this is the date listed for the work to be completed). 9 times out of 10, that date does not happen and all you can do is call again to see what the new date is associated with the open ticket. This can take many days to get resolved with little to no help from Spectrum customer service or the local dispatch. It is very frustrating and disappointing. Based on the service/support alone, I would not recommend Spectrum.

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Darryl B | 02-07-2017

The absolute worst service. Our business has been forced to choose Att DSL for almost 20 years. The outages are so often its unreal. Given the chance I would avoid all ATT services but clearly that is impossible.

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Kelly S | 06-05-2015

AT&T is not the most dependable internet provider. When they set us up on internet they gave us an old power cord for an outdated modem which was supposed to be new. As a new customer they promised us free installation and free moden rental but our first bill did not reflect "free". We have had one problem after the other with them correcting all our issues. And we found out last month we were paying for high speed internet but that our real speed (as found on speed test website) was much much slower. Overall, we have been very disappointed with AT&T Uverse!

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