I don't know how they get a 3.7 rating. The service goes out all the time. Today, for instance, they've been out all day and keep telling me later and later times. I have to call them, btw. They jack around with the price more than you would believe, too. I'd give them 0 stars if I could!
Far better value than Comcast. They do internet very well, but choose another provider for TV service. I get 500mbps up and down for $65 a month. My service went down once in 3 months. All I had to do was reboot the modem to restore service.