Compañías de Internet en Albert Lea, MN

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Abbie M | 03-20-2023

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I called in to order the mobile service and get new phones for me and my husband for work talked to a lady I asked if I could just pick up in store because we NEED our phones was told no I couldn't had to order thru her so I paid my bill ordered the phones was told it was all good and I would receive an email with tracking get off the phone and got an email saying I needed to pay more on my account for my order to even be accepted and processed so I paid more money to them had to call back in and tell then then was told by another lady everything was good and I would receive my phones by Tuesday so we planned our work around that well come to find out that was a lie my order hasn't even been shipped yet so I called back in to see what's going on and they said it should be fulfilled today and get the phones by thursday so after being lied to countless times paying over $500 I have no phones at all and can't work because we need our phones so Spectrum has definitely left a horrible taste in my mouth and I hope they can get it together and get this fixed

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Joan W | 10-27-2021

Great customer service. Called and was helped with selecting a speed plan that would work for our family and the technician installed us quickly and explained the in home setup which is getting us great speed.

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