Compañías de Internet en
Oklahoma City, OK

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Amber Tyler |2018-11-03

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I had originally had Cox awhile back service and speeds were FANTASTIC! We had to disconnect service for about 6 months to sell a house in an area that didn't have cox as an available provider. We turned all our services on with Cox in July once more and opted to try the panoramic wifi with the modem and router in 1 unit. We have had NONSTOP ISSUES, the modem shuts down or off at least 3 times Every day and we have to manually reset it at least twice more on top of that. I'm lucky to get anything more then 2 bars at any time. Finally yesterday no matter what we did customer service at cox and myself there was absolutely nothing that could be done to fix it, their system couldn't even seem to be able to detect our modem let alone try fixing it. The representative I spoke with was great he apologized for the trouble and let me know just bring it in to a Cox store and they'll replace it with a new one at no charge. So that's what I'm going to do asap and pray that it was a bad unit or a glitch. I'll try to keep you all informed on how hard the swap is inside the store and if the change of unit does or does not improve the quality of the internet speeds and quality of connection

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Anthony Ramos|2016-10-29

Pretty good deal with contour bundle pack i enjoy it daily and great entertainment for the family

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Lori Penner|2016-08-10

You will complain for months due to slow internet. You will pay the higher price even though you get the slower speed. They will send out a technician and not listen to what they say about the slow internet. They will have you run the same tests over and over and over, give you new equipment that doesn't work any better than the old equipment. They will keep telling you they understand and still do nothing for you. I am looking for another company to be my internet provider and Cox does nothing but price gouge.

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