If you can go with another Carrier I suggest you do so. Im currently looking myself. As previous reviews stated, rude and slow connection and over priced. Not to mention their service is constantly down.
I have had internet service several years and within the last year my price has increased 4 times. I have looked into other services but I have not found a solution. Hopefully someone will come up with better service and more reasonable prices.
One star is too much for this service. Streaming video's is ninety percent of the time impossible. When you call customer service the supervisor is not around, and the problem doesn't get fixed. I have called with this complaint more than twenty times in the last three years. I'm stuck with this service, therefore I have to move when my lease is up. I pay dollars a month for a lot of frustration.